Concord Institute takes your privacy seriously and is committed to protecting your privacy.

What information do we collect?

Concord Institute collects information in order to help us improve the services and products we offer, and to provide unique personalised services and products to each user.

You are under no obligation to provide any personal data however, other than your name, address, email address, telephone number and postal address.

We may ask for further information from you in order to obtain a better understanding of how Concord Institute can improve our offering to you. In all instances it is entirely your choice whether or not to provide information.

We may also use cookies. For an explanation, see the section on cookies below.

How do we use your information?

We use the information to help us understand more about how our web site is used, to improve our site, and to send you information about us and our products which we think may be of interest to you, both electronically or otherwise. Unless you have informed us that you do not wish to receive further information about our products and services, we may send you direct email.

When do we share information?

We do not sell your personal information to others.

We share your information with our associated companies, including MindBody Online in the USA. A number of other people’s web sites have links on our site. If you link to their sites, they may collect information. Such sites are not within our control and are not covered by this privacy statement. If we believe that your use of the site is unlawful or damaging to others, we reserve the right to disclose the information we have obtained through the site about you to the extent that it is reasonably necessary in our opinion to prevent, remedy or take action in relation to such conduct.

Cookies

Like most other websites, during the course of any visit to the Concord Institute website, we may use small files which are stored on your hard drive by our browser (“cookies”) to monitor your use of the website. Once you have closed your browser, we do not use the information these cookies collect.

Security

All personal and credit card information is encoded using Secure Sockets Layer (SSL) technology before being sent over the Internet. To protect your data further, your credit card information is always stored in encrypted form in a database that is away from our website database, so it isn’t connected to the Internet. Credit card transactions are issued a digital certificate, ensuring that your data can only be read by our transaction system as long as your browser shows its secure mode symbol (such as a key or closed lock). To make the most of the security on our site, we recommend using a modern browser such as Firefox that enables SSL. We also recommend setting your browser’s preferences to accept cookies and enable JavaScript.

Legal Notice

Your use of this web site hosted by Concord Institute and/or its various affiliates or subsidiaries (collectively referred to as “Concord Institute”) is subject to the following terms and conditions:

Disclaimers

Obtain medical clearance from your health care practitioner prior to beginning the exercise programmes described on this site. The exercises described on this site are not suitable for everyone and are not a substitute for medical expertise. If done improperly, exercise has some risk of injury. If you feel discomfort or pain, DO NOT continue. Concord Institute disclaim any liability or loss in connection with the exercises described herein. Concord Institute makes no warranties or representations of any kind concerning the accuracy or suitability of the information contained on this web site for any purpose. All such information is provided “as is” and with specific disclaimer of any warranties of merchantability, fitness for purpose, title and/or non-infringement. Concord Institute makes no warranties or representations of any kind that the services provided by this web site will be uninterrupted, error-free or that the web site or the server that hosts the web site are free from viruses or other forms of harmful computer code. In no event shall Concord Institute, its employees or agents be liable for any direct, indirect or consequential damages resulting from the use of this web site. This exclusion and limitation only applies to the extent permitted by law and is without prejudice to any express provisions to the contrary in any written licence or subscription agreement from Concord Institute in respect of the use of any online service provided via this web site.

Links

Links to other web sites are provided by Concord Institute in good faith and for information only. Concord Institute disclaims any responsibility for the materials contained in any web site linked to this site.

Interactive material

Portions of this site may allow users to post their own material. Materials posted by users do not necessarily reflect the views of Concord Institute. By posting materials on this site, you represent that you have all necessary rights in and to such materials and that such materials will not infringe any personal or proprietary rights of any third parties, nor will such materials be defamatory, unlawful, threatening, obscene or otherwise objectionable. Concord Institute reserves the right, at its sole discretion, to review, edit or delete any material posted by users which Concord Institute deems defamatory, unlawful, threatening, obscene or otherwise objectionable. Notwithstanding the foregoing, Concord Institute expressly disclaims any responsibility or liability for any material communicated by third parties through this web site. We will review this policy in the light of comments we receive so please check the latest version. If you have any questions specifically about Privacy please contact us.